At, we are committed to providing our customers with high-quality downloadable digital products and a seamless purchasing experience. This Delivery Policy outlines the terms and conditions regarding the delivery of digital products purchased from our website.

1. Product Availability

1.1 Immediate Availability

All downloadable digital products offered on are available for immediate download upon successful payment. This includes, but is not limited to, themes, plugins, addons, and other digital content.

1.2 System Requirements

Customers are responsible for ensuring that their systems meet the minimum requirements necessary to use the digital products purchased. Please read our documentation for System Requirements For Optimal Performance

2. Order Processing

2.1 Payment Confirmation

Upon placing an order, customers will receive an email confirming receipt of their order. Payment processing is handled by our secure payment gateway. Orders will only be processed and available for download once payment has been completed and verified.

2.2 Invoice Generation

An invoice will be automatically generated and emailed to the customer once the payment is confirmed. This invoice serves as proof of purchase.

3. Delivery of Digital Products

3.1 Download Link

Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download. If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased.

If you receive an e-mail from us with instructions to complete your download, the receipt of the e-mail will constitute delivery by us to you of the item(s) you purchased.

In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded, and delivered to you.

3.2 Access Duration

The download link provided will remain active for a period of customers’ active subscriptions with us. Customers are encouraged to download and back up their purchased digital products within this time frame.

3.3 Download Limits

To prevent unauthorized distribution, there may be a limit on the number of times a product can be downloaded. If a customer encounters issues with the download limit, they should contact our support team for assistance.

4. Support and Updates

4.1 Product Support

Customers who purchase digital products from are entitled to product support as outlined in the product’s support policy. Support includes assistance with installation, usage, and troubleshooting. Please read about our support policy here.

4.2 Product Updates

Purchases include access to updates for the product for the duration of an active subscription. Updates can be downloaded from the customer’s account on

5. Refund and Cancellation Policy

5.1 Refunds

Please read about our Refund policy here.

5.2 Cancellations

Orders for digital products cannot be canceled once the download link has been sent to the customer.

6. Technical Issues

6.1 Download Problems

If customers experience any issues downloading their purchased digital products, they should contact our support team for assistance. We will work promptly to resolve any technical issues and ensure that the customer can access their purchase.

6.2 File Integrity

We ensure that all digital products are thoroughly tested and free of viruses and malware. Customers should verify the integrity of downloaded files using their preferred antivirus software.

7. Contact Information

For any questions or concerns regarding this Delivery Policy or the delivery of digital products, customers can contact us at:

Email: [email protected]

8. Policy Updates reserves the right to update or modify this Delivery Policy at any time. Changes will be effective immediately upon posting to our website. Customers are encouraged to review this policy periodically to stay informed about our delivery practices.

Thank you for choosing We hope you enjoy your digital products and look forward to serving you again.